Client Feedback
Look at our independently verified feedback on the AITO website here,
and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.
Would you use Mickledore again? Absolutely! We were thrilled with Mickledore’s communication and service.
We have now used you twice – though we last year said to each other: ‘We will never do it again. That was too hard’ we changed our minds, because there were so many things/places we didn’t see properly. Therefore we decided to do the walk again – and of course our wish was to stay most of the same places as last year. You did a good job and made it for us. Thank you for your help when one of us was ill and not able to do the walk over the mountains in the Lakes.
We had a great time, despite the weather being cold and damp much of the time, and were happy with the arrangements and the walk itself. What you’re doing is working well – from the moment we got in touch we received good, knowledgeable service and there were no negative surprises! The reality met and exceeded expectations.
We were very happy with the service provided by Mickledore, including the care taken to make alternative arrangements and notify us in advance when last minute changes to accommodation were necessary. The Coast to Coast walk all went very well for our group and I think that we would all recommend you to others for walking holidays in the UK.
Definitely use you again. Very professional service, very well thought out packs and overall logistics went really well! Honestly can’t think of anything you could have done to improve holiday – great trip and thanks again for your organisation. Cleveland Way is quite challenging and a lovely mix of moors, hills and coast… highly recommended.
It was a wonderful experience, helped by excellent autumn weather and scenery.
Would you use Mickledore again? You bet! We’re already planning a 2014 walk – possibly a repeat of the Coast to Coast Walk which we did with Mickledore in 2010.
Your telephone and email responses really made us comfortable coming overseas and doing this for the first time! Your staff is excellent.
We enjoyed our trip enormously as we did before on your Rob Roy way.
Housing and hospitality were excellent and the transfers were perfect.
We had a wonderful holiday. Everything was well organized and the B&B’s were excellent.