Client Feedback
Look at our independently verified feedback on the AITO website here,
and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.
Competent at your jobs even when speaking with different staff members. All organised and very helpful! Exceptional care.
Good service, takes the hassle out of booking a walking holiday.
Everything was great, bags were at every stop on time. You were great at staying in contact. Great choice of accommodation.
We have never been disappointed with any of our walks. All the B&B’s/taxi companies speak very highly of Mickledore and praise your professionalism. We agree!
Everything was laid out well. All of our needs were taken care of. The information on the Itinerary, especially with regard to meals, was exactly what we needed. The response once we had made our decision on which package was perfect. We got the response in enough time so that had we need to make any changes we could have. We felt confident that Mickledore would have assisted in any way to make our trip fit our needs. We will use Mickledore again.
This was the first time we had booked anything like this having previously done everything ourselves. We had a very positive experience. Everything flowed like clockwork and it was so relaxing. Listening to other walkers and seeing what they had been given we realised choosing you was certainly getting it right first time! Sorry I can’t give improvement feedback – you got it right so just keep going! Very many thanks it was great.
This is our third trip with Mickledore – your service is excellent and accommodation is carefully selected. We are also walking Offa’s Dyke with another company and your service wins hands down. We look forward to our fourth holiday with you!
Helpful, informed, personal staff – always willing to try and address any issues or queries. Exceptional organisation and customer service. Carry on as you are – no improvement needed. Thank you so much.
It was one of our best ever holidays – such fun, even with some rain. I like/value the fact that if we didn’t make it down to the B&B, someone would be looking for us! Many thanks!
Q: How likely is it that you would recommend Mickledore to a friend? A: extremely likely because my wife and I absolutely loved the 5 days walking along the South West Coast Path, partly because of the scenery but also we always felt relaxed and confident that with Mickledore’s professional organisation we would not come to any problems (which we didn’t, thank you).