Client Feedback
Look at our independently verified feedback on the AITO website here,
and our Facebook reviews are here
In each holiday pack we include a comprehensive feedback form covering all aspects of the holiday. Some of our client feedback quotes below are taken from responses to this questionnaire, and the rest from emails sent by clients at the end of their holidays.
Thank you for arranging our Coast to Coast holiday. We had a great time and everything went smoothly. We were very impressed with the quality of our accommodation and the professional service offered by Mickledore.
We had an absolutely wonderful and very memorable walk, and thoroughly enjoyed every B&B you booked, as well as the handy baggage transport. We have already recommended Mickledore to fellow walkers and those who have enquired about the walk, and if, as we hope, we do another walk in the future, we’re almost certain to book through you again. I’d add that in talking to other walkers, one of the things that put Mickledore head and shoulders above the rest was your superlative customer support and prompt responses to all our questions.
My friend and I returned from our Coast to Coast holiday and we would both like to say what a wonderful time we had, despite getting drenched on the first 2 days! The rest of our week was lovely sunshine. We met so many different people on the route and ended up walking the last 3 days with 2 American guys which was great fun.
All the B&B’s and hotels were excellent and the owners very friendly and helpful. We could quite happily have stayed longer at the Old Water View in Patterdale! Thank you for arranging these wonderful places and for making our holiday so memorable. We will be doing the second half next year.
Overall, I found the holiday great, memorable and challenging (the wild weather certainly played it’s part!). Your organisation was first class in every way and I would not hesitate to recommend you to others. .
I found navigation surprisingly tricky at some points (and I rate myself a pretty good navigator/map reader) – the Coast to Coast Path Guide you supplied was absolutely invaluable as an aid to navigation and a great source of other info.
Equipment wise, I was very glad I had a walking pole on the extremely windy days – would have really struggled without it. I think it’s a real safety aid in the exposed Cumbria stage. I was also glad I had a compass at times.
Found Orton an unexpectedly interesting village to stop at, the accommodation brilliant and the walking stage from Orton to Kirkby particularly satisfying with the scenery a lovely contrast to the earlier stages.
We had a great holiday, exceeded everyones expectations, scenery was fantastic and the changes during the day & over the various days. Everyone made it, bags always arrived, weather was fairly good, had rain post lunch some days but we were fitted out, track was far better than we were lead to believe with bogs only an issue on two days. All the places we stayed at had Wi–fi & that made it easy to stay in contact with home & work if required, great breakfasts every day, lunches were similar to school days but allowed us to keep to plan. We loved the 5 course English dinner at Scafell Hotel and the accommodation was overall very good, we got a great reception every time. The suggestion to have a rest day in Richmond was perfect as there was heaps to do. What surprised us was the prices four food drink etc – far cheaper than we pay in Australia – the standard program was drinks local ales at 6.00pm, dinner at 7.00pm, breakfast at 7.30am, gone at 8.30am. We became very British with Steak & ale Pies, Cumberland Sausage, fish & chips etc – we were doing plenty of miles so could enjoy these luxuries. We found Mickledore excellent, feedback & organisation was first class.
Another excellent holiday, thanks to Alfred Wainwright, the rain gods….except the last day…and to MIckledore! It is so reassuring to know that at the end of each day there will be a welcoming and comfortable place for the night, as well as information on places to eat. Moreover, that there are back-up arrangements for no -shows. Also that your luggage will arrive safely. Directions and maps and guidebook are also excellent. Now that I have finished the C2C, I am keen to find some more walks and I will turn to MIckledore first. Once again, many thanks!
We had a great time. It was even more enjoyable than we hoped it would be. Many thanks for arranging everything.
I will definitely be contacting you again in the future with respect to further walking holidays.
Many thanks for an excellent time. We were very impressed with the whole package and would happily recommend Mickledore to friends. We were not totally impressed with the Hurricane force winds on Kidsty pike but hey-ho!
We thoroughly enjoyed ourselves, particularly some of the quirky hosts!
We had a “Brilliant” holiday. The weather was not in our favour, wind, rain, wind, hail, wind, snow, wind, get the picture? John and I were more than satisfied with all the arrangements. The B&B’s were all good, suitcases arrived and the packed lunches would feed an army! John will complete the “feed Back” form soon and sent it to you. Most of the B&B’s will get an A1*, they were all good but some of the owners went that extra mile to make us feel welcome. We did not want to single any of them out, But Christine at West View, Grasmere deserves to be. We arrived absolutely drenched a tired, her welcome was fantastic, within minutes our wet outer clothing was drying by radiators and we were sat by the fire drinking tea & eating homemade cake! We woke up next morning to the smell of baking bread, we thought we had gone to heaven. Both John and I would like to thank Mickledore, your B&B colleagues and Sherpa for your help in making our walking holiday a memorable and enjoyable experience. If asked we would have no hesitation in recommending any of you to friends. Thanks again
“I would like to take this opportunity to commend the staff of Mickledore for their superior professionalism and client relations. I have the highest degree of satisfaction concerning my dealings with Mickledore. I would also like to express my special appreciation of the timely, efficient and warm communications from Fiona. It felt like I was talking to a friend when making my travel arrangements and posing questions. Everything concerning my trip went smoothly. My bag always arrived in a timely manner at my accommodations. The proprietors of the accommodations were welcoming and generous in their hospitality. I also appreciated the information concerning travel connections such as bus schedules and train travel websites. It was also helpful to have a list of the services that could be found at various locals along the way such as pharmacies, shops and banks. I would not hesitate to use the company again in any plans that I might have to walk other paths in Britain.”